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Policies

Deposits

Tobacco, vaping, marijuana use

It is against our policy to use any of these substances in any of our accommodations. If a guest uses any of these products in a room or if an accommodation smells like any of these products, the guest will be charged a $150 fee to “rest” the room. We can not sell a room to guests that smells of these products.

Check in/out times

Cancellation Policy/Direct Reservations

If reservation is cancelled 72 hours (3 days prior by midnight) prior to reservation date (not check-in time), the guest will not be held responsible for the rest of the reservation cost. Cancellations occurring inside of 72 hours of the reservation date will result in payment for 100% of the reservation costs. Cancellation policy for group events is 7 days.

All reservations for Sturgis Rally time period require a 50% non-refundable deposit. 100% of the reservation must be paid by May 1st of current Rally year and is non-refundable for any reason. If a reservation is made after May 1st, 100% of the reservation cost will be due immediately and is non-refundable.

​Pet Policy

Whitetail Creek Resort is a “Pet-Free” property, except for RV sites (maximum 1 dog)